Call or text us at +1 877-641-1155

Athena Care
Waiting Room

Waiting Room

Illustration of people in online chat


Click a care provider’s name to enter their virtual waiting room.

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  • Locate your provider below. Click on your provider’s name and you will automatically be placed in their waiting room.
  • Your provider will admit you to the session when they are ready for you.
  • Ensure you have a reliable internet connection.
  • Confirm that your camera and microphone are on, and that your volume is set at a comfortable level. Headphones/earbuds are recommended.
  • Telehealth appointments may take place in your car if your internet connection is strong. However, please make sure that you are parked before entering the waiting room.
  • If you are not admitted by your provider within 10-15 minutes after your appointment time, please call us at 615-320-1155.
If you are on a mobile device or tablet
  • You will be prompted to download the Zoom app or launch it in the browser.
  • If you choose to launch it in the browser, please confirm this option.

This is how you will always access your scheduled telehealth appointment. You will not receive a link. Please reference your appointment reminder and follow these instructions each time.



Group Meeting Rooms:

Adult IOP or DBT Group (Wednesday) Meeting Room